VXI Global Solutions

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Talent Acquisition Business Partner/Recruiter

at VXI Global Solutions

Posted: 6/25/2020
Job Reference #: 4573
Keywords: employment

Job Description

We are looking to hire a Talent Acquisition Business Partner for our World-class team to hire our valued candidates.This person will be responsible for the following:

Exhibit the VXI Culture of Performance and Core Values; Teamwork, Integrity, Excellence, Agility & Inventiveness by regularly applying to guide these principles in the decisions and actions chosen based on Reason, Record, and Circumstance.

· Meeting or exceeding Key Performance Indicators and Guidelines in addition to VXI Policies and Procedures.

· Supervising, managing employee’s day to day task and overall KPI metrics

· Tracking, monitoring employee’s attendance and schedule adherence which including daily hour report and/or overtime

· Accomplished team results by communicating job expectations; planning, monitoring, and appraising job results; coaching, counseling, and motivating employees; coordinating, and enforcing system policies, procedures, and productivity standards.

· Responsible for the day-to-day application of organizational policies and procedures. Recognizes and recommends operational improvements to increase agent performance.

· Avoid legal challenges by maintaining compliance with client service agreements and legal requirements.

· Monitors the performance of staff members according to established standards.

· May participate in hiring decisions and conduct performance appraisals.

· Meet with internal clients to assess needs and ensure utilization of accurate profiles and job descriptions

· Assist in developing targeted ads to post positions in print, radio, intranet, and social media outlets

· Review résumés; screen and select viable candidates

· Surf employment boards and industry websites to scout talent

· Uses database to maintain candidate pipeline

· Review, update and present pipeline management on a daily basis

· Conduct phone interviews to further evaluate potential candidates

· Help to facilitate any pre-employment testing required

· Conduct initial face-to-face interview at company corporate headquarters

· Recommend best-fit candidates for available positions to next rounds of interview

· Communicate status to candidates in a professional and consistent manner

· Conduct reference checks, background checks and handle all candidate relations

· Draft offer letters for candidates

· Continuously develop new ways of reaching candidates and networking

· Establish new processes to enhance the recruitment process within each line group

· Assist in the evaluation of reports, decisions, and results of department in relation to goal setting

· Recommend new approaches, policies, and procedures to effect continual improvements in the efficiency of department and services performed.

· Maintain compliance with federal and state regulations concerning employment.

· Perform other related duties as required and assigned.

· Work closely with front line managers & employees in order to provide a voice for improvement processes.

Knowledge, Skills, and Abilities

· Able to coach and motivate in accordance with the VXI Performance Culture

· Detail-oriented

· Familiar with contact center tools, systems, and methodologies

· Strong MS Office skills including Word, Excel, and PowerPoint

· Adaptable to swift program changes, developing the skills in proactive critical thinking and problem solving

· Ability to follow directions and logical process flows, with or without accommodation

· Ability to walk or stand for 2-4 hours at a time up to 7-8 hours in a day, with or without accommodation.


· Professional in Human Resources (PHR) or equivalent certification a plus

· 1-2 year Recruiting experience preferred

· Good outstanding track record in attendance and work performance metrics

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!