Time Warner Telecom Inc.

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Spectrum Human Resources Generalist

at Time Warner Telecom Inc.

Posted: 9/14/2018
Job Status: Full Time
Job Reference #: 1411183
Keywords: human resources

Job Description

Business Title
Human Resources Generalist

Posting Location
United States - Ohio - Akron

Posting Job Description
Are you ready for the next step in your career?
Consider an HR Generalist Position with Spectrum!
Spectrum is Hiring a Full-Time Exempt HR Generalist to support our call center in Akron, OH.  Qualified candidates will have a Bachelor's degree in Human Resources or related field and 2+ years of Generalist experience.  Experience working in a call center and SPHR or SHRM certification is preferred.
Administer human resources policies and programs, balancing employee advocacy and business operating needs. Promote equity, fair treatment, and positive employee relations and ensure compliance with state and federal employment laws. Provide comprehensive HR support, directly or indirectly to a designated client group in the area of recruitment and retention of critical talent, continuous performance coaching and management, pro-active issue/problem identification and resolution, and coaching and development for more effective leadership decision and communication skills. Understand and support the accomplishment of business priorities. Build credible relationships with Business Leaders allowing for better decisions and organizational effectiveness.
  • Assure Company policies are administered fairly and consistently throughout the area of responsibility
  • Effectively communicate and execute necessary changes to policies and procedures
  • Perform employee relations functions including support and counseling regarding personnel and job related conflicts, problem solving and dispute resolution, managing employee performance issues, review and assessment of termination requests
  • Conduct employee related investigations as necessary
  • Handle workers compensation, first report of injury database and safety regulations process
  • Coordinate the administration of all Leave of Absence programs and processes including Transitional Work Program and Accommodations Process
  • Conduct health and welfare benefits open enrollment meetings and employee meetings to update or roll out other benefits related programs as needed
  • Conduct employee and supervisor training including benefits, policies and procedures and prevention of harassment and discrimination
  • Ensure timely and accurate entries to the HRIS database
  • Ensure timely and accurate payroll entry for designated client group
  • Perform audit and compliance functions as requested on items such as audit reports verification, commission reports and payroll information
  • Maintain employee records in compliance with state and federal requirements
  • On an as needed basis, participate on various HR committees established to resolve employment challenges
  • Assist in the management and execution of bonus plans, merit processes, and routine/special request reports
  • Assist in the annual budget planning process as needed
  • May recruit and staff from internal and external sources
  • All other duties as requested
  • Bachelor´s degree in Human Resources, Business, or related field or equivalent experience
  • 2+ years Human Resources Generalist experience
  • 1-2 years of call center experience preferred
Office Environment
Travel Required

Requisition #

Job Code
HGN360 Human Resources Generalist Exempt

Position Type
Full Time

Area of Interest
Human Resources, Other, Sales, Telecommunications

Business Unit

530 S Main St Suite 1751

More on Spectrum
The Spectrum brands (including Spectrum Networks, Spectrum Enterprise and Spectrum Reach) are powered and innovated by Charter Communications. Charter Communications reaffirms its commitment to providing equal opportunities for employment and advancement to qualified employees and applicants. Individuals will be considered for positions for which they meet the minimum qualifications and are able to perform without regard to race, color, gender, age, religion, disability, national origin, veteran status, sexual orientation, gender identity, or any other basis protected by federal, state or local laws.

Work State

Work City
Ohio - Akron

Posting Job Title
Spectrum Human Resources Generalist

Zip Code